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workshopsConflict Resolution
Workshop Benefits

In every setting where people work together there is the potential for conflict. Different priorities and work styles foster occasions for conflicts to develop as individuals and groups strive to achieve their objectives. Whatever the source of the conflict, it can cause damage to working relationships, a decline in productivity, and result in a waste of your business' valuable time, money, and human resources. 

Conflict, however, can offer opportunities for your business to implement positive changes in the workplace. When conflicts are addressed and resolved effectively, ongoing misunderstandings can be clarified, work relationships strengthened, and productivity increased. Achieving the positive results of effective conflict resolution requires a specific set of skills and strategies.

Participation in this workshop offers you and your business the opportunity to:
 

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Identify the key players in the conflict

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Identify the hidden agendas in the conflict

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Identify the intensity of the conflict

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Implement steps to resolve the conflict

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Reap the rewards of WIN-WIN strategies

 

The Conflict Resolution Workshop offers specific techniques to intervene successfully in conflicts and increase workplace harmony.  During the Workshop, you will learn the answers to:
 

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Are there conflicts that should be avoided?

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What causes conflict to escalate?

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How can the energy of the conflict be used productively?

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How can all the individuals in the conflict save face?

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What are the steps involved in resolving the conflict?

 
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 Total Training Solutions, Inc.
1444 N. Farnsworth Ave., Ste. 204,  Aurora, Illinois 60505
Phone 630.585-1168 — Toll Free 1-800-260-2780 — Fax 630.585-1942
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