Communication is a complex process that continually occurs on many levels. The spoken word is only a small part of communication. Attention must be paid to the other channels of communication and the impact they have on the messages we send and receive. Mastering the art of effective communication requires knowledge of verbal and non-verbal skills, along with the ability to be a good listener.
Participants in the Effective Communication Workshop learn key techniques to enhance their communication skills. You learn the techniques and strategies to:
- Say what you mean
- Create credibility
- “Stage” the communication
- Use body language effectively
- Listen for understanding
At the end of the workshop, participants will be able to:
- Add emphasis to communication using appropriate body language
- Avoid the use of distracting body language Send clear messages
- Maintain congruent communication
- Listen actively
- Use space and context strategically while communicating
- Reap the rewards of effective communication
